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Leading Insurer

Working with employers and employees to minimise the impact of harm in workplaces, facilitate return to work and recovery at work, and deliver sustainable management of the fund.

Activities

  • Sustainable management of the fund’s liabilities.
  • Responsive, relevant and cost effective services.

Intended results

  • An effective, fully funded and sustainable workers’ compensation scheme for the public sector.
  • Sustainable claims management outcomes.

Delivery strategies

  • Refine claims management to drive health outcomes and facilitate recovery, return to work and finalisation of claims.
  • Build a high performance business and service culture through clarity, commitment and accountability.
  • Improve data capture and analysis capability.
  • Leverage Comcare’s capability to achieve efficient and effective operations.

Performance measurement

The insured scheme is fully funded by 1 July 2020, measured by regular valuations of liabilities and assets, to ensure the scheme remains financially sustainable

2016-17

2017-18

2018-19

2019-20

85% by 30 June 2017

90% by 30 June 2018

95% by 30 June 2019

100% by 30 June 2020

The average Commonwealth premium rate reduces to 1.1 per cent of payroll (excluding GST) by 2018-19, to ensure the scheme remains financially sustainable.

2016-17

2017-18

2018-19

2019-20

Average Commonwealth premium rate =

1.5% of payroll

Average Commonwealth premium rate =

1.3% of payroll

Average Commonwealth premium rate =

1.1% of payroll

Average Commonwealth premium rate =

1.1% of payroll

Reduce the insured scheme liability to $1.9 billion, a reduction of $1 billion from the baseline at 30 June 2014, to ensure the scheme remains financially sustainable.

2016-17

2017-18

2018-19

2019-20

Scheme liability is reduced to $2.3 billion by 30 June 2017

Scheme liability is reduced to $1.9 billion by 30 June 2018

Scheme liability is #1.9 billion or less

Scheme liability is $1.9 billion or less

Reduce the administration cost ratio to 20 per cent by 2018-19, measured by Safe Work Australia's comparative performance monitoring methodology, to ensure cost effective management of the fund.

2016-17

2017-18

2018-19

2019-20

Administrative cost ratio is 21% or lower

Administrative cost ratio is 20% or lower

Administrative cost ration is 20% or lower

Administrative cost ratio is 20% or lower

Increase the proportion of employees who have returned to work, measured by duration on incapacity benefits, to facilitate recovery and reduce liability.

Accrued incapacity duration

2016-17

2017-18

2018-19

2019-20

13 weeks

71%

73%

76%

79%

26 weeks

80%

82%

84%

86%

78 weeks

90%

91%

92%

93%

Note: Measured as the proportion of employees whose accrued incapacity duration is less than 13, 26 and 78 weeks. This complements the survey-based measure of return to work for the Comcare Scheme as a whole.

A sustained high level of satisfaction and engagement with the services provided, measured by survey, to ensure services are appropriate, responsive and relevant.

2016-17

2017-18

2018-19

2019-20

Satisfaction rating of 80% or more

Satisfaction rating of 82% or more

Satisfaction rating of 85% or more

Satisfaction rating of 85% or more

Page last updated: 11 Nov 2016