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Performance

Comcare is committed to improving performance and has set ambitious targets to minimise the impact of harm in the workplace.

In driving further change, we will focus on:

  • reducing illness and injury in workplaces
  • reducing premiums and claim costs
  • reducing workers’ compensation liability
  • improving recovery at and return to work rates
  • improving leadership in all aspects of our business.

Our strategic direction and resourcing are stated each year in our Portfolio Budget Statements and reported in the annual performance statement published in the Comcare annual report.

The funding of public sector workers’ compensation liabilities remains a priority, with our aim for the scheme to be fully funded by 1 July 2020. Our success in achieving this measure by 30 June 2017 changes our objective to ensuring the insured scheme continues to be fully funded.

Our performance measures cascade through corporate, operational, business group, team and individual performance plans. This ensures a clear line of sight between the performance of Comcare and the performance of each individual working within our organisation.

Comcare’s governance framework ensures we meet our obligations of performance and accountability—an established committee structure oversees the strategies and plans to improve service delivery, make effective decisions and build capability.

Our planning processes enable us to monitor, review, evaluate and report on our work. This is supported through our quarterly reporting to the Executive Committee who monitors the organisation’s progress against our performance measures.

The performance measures in this section convey the intended results we expect to achieve against our four purposes.

Page last updated: 17 Jul 2017