Case managers
Quick Links
Forms:
- Cessation of employment [pdf]
- Claim for compensation for a work-related death - employer form [pdf]
- View all claims forms...
Publications:
- Workers' Compensation - How Comcare determines claims made under the SRC Act 1998
- Jurisdictional Policy Advices
- Guide to the Assessment of Degree of Permanent Impairment
- RCM Handbook
- View all compensation publications...
Related links:
Under the SRC Act, employers are responsible and accountable for the safe and early return to work of their injured employees.
The employer may appoint a case manager to co-ordinate the activities necessary to assist the employer to meets its duties for managing the rehabilitation and safe and early return to work of an injured employee.
Injury management
The injury management section of this site provides case managers with essential information on early intervention, return to work planning, working with rehabilitation providers and monitoring their organisation's injury management and claims performance.
Claims management
The 'determining authority' is responsible for processing and managing claims, while the case manager is responsible for co-ordinating the employer's responses to requests for information from the determining authority.
This includes ensuring:
- Part 2 of the Claim for workers' compensation form [pdf] is completed
- a 'statement of facts about the claim' (refer to Guide for submission of employer statements) is submitted, if the employer wishes to provide one
Psychological injury claims
Guidance is available on how Comcare determines claims for psychological injury: