Introduction

Claims Statistics

Terminology

Useful Links

Introduction

Comcare’s strategic plan focuses on improving occupational health and safety, rehabilitation and workers’ compensation services for Commonwealth employees.

Our vision, which requires working in partnership with our customers and stakeholders – is ‘Australia’s safest workplaces’.

We are intent on making workplaces in our jurisdiction the safest in Australia. A strong emphasis on measuring and evaluating occupational health and safety, rehabilitation and compensation performance outcomes and identifying improvement strategies will contribute to achieving this vision.

Claims Statistics

Comcare delivers claims and injury management services to Australian and ACT Government employers. A full report on Comcare’s claims management performance is provided in the Comcare Annual Report.

Target setting is a key strategy for engaging agencies in improving health and safety in the workplace. These statistics provide a snapshot of Comcare’s Targets for achieving better workplace health, safety and rehabilitation, along with additional injury management and claim performance data.

These statistics are updated regularly and represent claims received by Comcare for the Australian and ACT Government (i.e. excluding licensed self-insurers).

August 2007 Update

• Targets for Achieving Better Workplace Health and Safety

• Trends Over Time 2003-04 to 2006-07

• Summary Claims Statistics

Terminology

Date of injury

Date of occurrence (injury), date first sought medical treatment or date first resulted in incapacity or impairment.

Determination

A decision made by Comcare in relation to the application of entitlements as specified under the SRC Act.

FTE

Full-time equivalent employee.

Incapacity

A diminished capacity to earn.

Incidence Rate

The incidence rate of claims is the number of occurrences expressed as a rate per 1,000 full-time equivalent (FTE) employees. The rate is calculated using the following formula:

Number of claims x 1000 / Number of FTE employees

Mechanism of Incident

The mechanism of incident classification is intended to identify the overall action, exposure or event that best describes the circumstances that resulted in the most serious injury or disease. The mechanism of incident is recorded according to the Type of Occurrence Classification System, 3rd Edition. [ PDF 557KB]