Australian Government - Comcare

Customer Information System

Comcare's Customer Information System (CIS) provides customers with access to injury management and claims information through a secure website. The service is provided to Comcare customers free of charge, and you can use it to improve the measurement and monitoring of your agency’s injury management and claims performance.

CIS News

10 July 2008 Implementation of TOOCS 3.1

3 April 2008 Case Estimate Upload Error

View all news items


CIS Help

Comcare offers several options for assistance with CIS. Help options include explanations within CIS itself, a comprehensive guidebook and Powerpoint presentation aimed at new users, and a dedicated team available through Comcare's national phone line 1300 366 979 or by email - agency.updates@comcare.gov.au.

CIS Forms

Use these forms to update your agency's CIS users and Case Managers.


Page last updated:July 23, 2008