Australian Government - Comcare

CIS News

This page provides an archive of all CIS news items.

12 September 2008 – Changes to T1-T4 Targets

CIS reports that contain the T1 – T4 targets will be affected.

Implementation of amendments to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act) has resulted in data for 2007-08 not necessarily being comparable with earlier years.

Please be aware of this when using the following reports to assess progress against the Comcare targets:

  • 31. T1 - Numbers of Workplace Injury and Disease
  • 32. T3 - Average Weeks Lost Time per Full Time Equivalent Employees
  • 33. T4 - Average Weeks for RTW Activity to Commence

This issue is currently being addressed and a notification will be posted once the reports have been updated.

We apologise for any inconvenience. If urgent data is required, please do not hesitate to contact Customer Reporting on 1300 366 979 or agency.updates@comcare.gov.au.

2 September 2008 Website Outage – 6:00pm – 9:30pm

The CIS suite of reports will be unavailable on Tuesday the 2nd of September between 6:00pm and 9:30pm due to scheduled maintenance of the Comcare website.

10 July 2008 – Implementation of TOOCS 3.1

CIS Reports that contain any TOOCS classifications will be affected. The implementation of the new classifications will be visible in CIS reports from 11 July 2008.

New codes have been added to the classification system. The main changes are:

Nature of Injury

  • NOI 772 (Audio Shock, Audio Shriek) moved to 309
  • NOI 847 (Bird Flu, Avian Flu, Avian Influenza) added

Mechanism of Injury

  • MOI 38 (Explosion) added
  • MOI 79 (Contact With/Exposure to Biological Factors - Unknown Origin) added

3 April 2008 - Case Estimate upload error

An error has occurred in the upload of Case Estimate data, therefore a range of reports involving claim costs will be unavailable. The problem is currently being addressed and notification will be posted on the website when the issue has been resolved.

If urgent data is needed, please do not hesitate to contact Customer Reporting on 1300 366 979, we apologise for any inconvenience.

11 March 2008 - Outage Causing Error when Generating Some CIS Reports

An outage between 12:00pm 6 March 2008 and 11.40am 11 March 2008 caused an error for users attempting to run any reports from the CIS suite of reports containing charts.

Users attempting to run any of the below reports during the outage received the following error:

  • Error 500—Internal Server Error
    From RFC 2068 Hypertext Transfer Protocol – HTTP/1.1
    10.5.1.500 Internal Server Error

The following reports were affected:

  • 31. T1:- Numbers of Workplace Injury and Disease.
  • 32. T3:- Average Weeks Lost Time per Full Time Equivalent Employees.
  • 33. T4:- Average Weeks for RTW Activity to Commence.
  • 42. Claim and Total Cost by Age Group.
  • 43. Average Total Cost by Mechanism of Incident.
  • 44. Average Total Cost by Age Group.
  • 45. Total Cost as Percentage of Total by Mechanism of Incident.
  • 46. Claims and Costs to Date by Mechanism of Incident.
  • 47. Average Cost of Claim by Mechanism of Incident.
  • 48. Cost to Date as a Percentage of Total Mechanism of Incident.
  • 50. Claims as a Percentage of Total by Mechanism of Incident.
  • 51. Incapacity Weeks by Mechanism of Incident.
  • 52. Claims and Incapacity by Mechanism of Incident.
  • 53. Average Incapacity Weeks by Mechanism of Incident.
  • 54. Average Incapacity Weeks by Age Group.
  • 55. Incapacity as % if Total by Mechanism of Incident.
  • 60. Rehabilitation Expenditure – Pie Chart.
  • 62. Claims with Multiple RTW Plans.

Functionality has been restored and users can now generate these reports without error.

If you encounter any further difficulties please contact the CIS Administrator on 1300 366 979 or by email on agency.updates@comcare.gov.au

2 October 2007 - Changes

Several updates and enhancements to Comcare's CIS were introduced in October. These changes were put in place to enhance the users' experience with CIS through changes to formatting and definitions used in the suite of reports.

Changes included:

  • The removal of the report by 'state' option

This reporting option referred to the current residential state of the employee, not the state of the liable cost centre, and was frequently misunderstood by users.

  • Removal of 'Experience year' as a reporting option

We have removed the option of reporting on March to February injury years. Until 2005, premium calculations used March to February injury years but from 2006 premium calculations have used calendar injury years.

  • Change to format of report 82. customer structure report

Several columns have been added to report 82 to more practically display the tiers in an Agency's structure. Columns 'CC name' '1' to '5+' have been added.

For assistance with these features or any enquiries, please call 1300 366 979, or email agency.updates@comcare.gov.au

9 December 2006 - Changes

As part of remodelling rehabilitation functions in Comcare's internal systems, Return To Work (RTW) reports have been slightly modified. The remodelling allows Comcare to track rehabilitation assessments independantly of rehabilitation programs.

The changes are:

  • References to RTW Plan suffixes removed.
  • Report 67 now includes additional columns. For details, see the helptext.
  • Report 57 (Time Take to implement a RTW plan) has been removed pending alternative specification.

19 December 2005 - Changes

  • All reference to Comcare's 11 Injury Groups has been replaced with Mechanism of Incident to align Comcare's reporting with the National standard
  • All reports have been reorganised and renamed under 9 new categories
  • National Data Set (NDS) codes and descriptions have been updated in line with the implementation of NDS 3.0
  • In line with NDS 3.0, Mechanism of Injury is now Mechanism of Incident
  • Customer Data Report - Claim Detail now includes NDS 3.0 data and the Injury Group column has been removed

PLEASE AMEND YOUR INTERNAL DATABASES (IF ANY) TO COMPLY WITH THESE CHANGES.

  • Many of the list reports now include claim likely future cost (case estimate) amounts
  • Several of the chart reports based on total cost now include the likely future cost and cost to date split
  • Commission indicator reports no longer include references to the individual components of the 'C', 'P' and 'R' measures
  • High Cost Claims Report (no 4) now reports on all claims where the total cost is over $10,000
  • All relevant Help Text has also been updated

7 June 2005 - Changes

The Prevention & Injury Management Scorecard is now available. We apologise for any inconvenience this has caused.

29 November 2004 - Changes

Case estimate and claim detail as at dates will be shown in the top right hand corner of each screen, below the help button.

The Customer Data Report has two new fields:

  • Inserted date resigned/terminated, the date of effect where the employee is no longer in Commonwealth employment; and
  • Inserted NWE, which is the normal weekly earnings of the employee.

Payment Remittance Reports are now available. There are three new financial reports which relate to incapacity payments. These reports are only available to users with relevant access. To gain access to these reports, complete the CIS access request form (available on this page) selecting Financial Reports and return to Comcare at the fax number on the form.

When reporting on agency groups, the names of the agencies in the group will be listed, not just the group name.

A News button has been added which links back to the CIS page of the Comcare web site. This page will list all changes made to the CIS.


Page last updated:September 12, 2008