Comcare - Australian Goverment
Comcare - Australian Goverment
Putting you first at the centre of what we do. Keeping you healthy and safe at work. Supporting you when you are harmed at work. Ensuring your scheme works and is sustainable.
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Comcare Annual Report 2003-2004

Letter of transmittal

The Director’s report

Comcare overview

  • Legislation
  • Role
  • Organisational structure
  • Strategic plan

Performance snapshot

Report of Operations

Strategic initiatives

Improving the safety and rehabilitation of employees and the compensation services we provide

Leadership and Accountability Strategy

Target setting

Strategic response to psychological injury

Dispute prevention and management

Interagency job placements
Improving timely submission of claims

Productive and safe workplaces for an ageing workforce

GP Fact Sheets

Engaging our stakeholders and customers

Whole of Agency projects

Customer forums

Safety Symposium

Health and Safety Representatives’ seminars

National Rehabilitation Conference

Preventing Bullying & Harassment in the Workplace workshop

Over the Horizon working group

External training

Information for employees

Commonwealth Compensation Liaison Committee

Licensee/Comcare Consultative Forum

Supporting our people

Leadership

People Management Committee

Ethical standards of behaviour

Employee relations

Agreement making

Organisational development

Learning and development
Occupational health and safety

Workers’ compensation in Comcare

Workforce planning

Recruitment

Performance management

Reward and recognition
Workplace diversity

Performance against outputs

Comcare’s outcome and outputs framework
Regulatory services

Output 1.1 – SRC Act regulation

Key points

Activities

Performance
Output 1.2 – OHS (CE) Act regulation

Key points

Activities

Performance

Claims management
Overview

Output 1.3 – Management of premium claims

Key points

Activities

Performance
Output 1.4 – Management of pre-premium claims

Key points

Activities

Performance

Output 1.5 – Regulation of the Seacare scheme for workers’ compensation,

rehabilitation and occupational health & safety

Key points

Activities

Performance
Comparative performance information

Performance against ten-year targets

Performance against Commission indicators and annual targets

Agency premium outcomes

National Return to Work Monitor

Australian Defence Force

Management and accountability
Corporate governance

Management of human resources

Commonwealth disability strategy

Purchasing and procurement

Summary of consultancies

Financial statements

QWL Corporation Pty Limited

Appendices

Contact information

Table index

Glossary