Manage personal work priorities and professional development
- Establish personal work goals
- Set and meet work priorities
- Develop and maintain professional competence
Unit Four: Manage personal work priorities and professional development
Description: This unit is a summary of the Frontline Management competency (BSBFLM501B). The Frontline Management competencies are targeted at middle level managers and have been endorsed as components of the Public Service Training Package. They provide generic competency requirements for managers at this level.
Element |
Performance Criteria |
Establish personal work goals |
1. Personal qualities and performance serve as a positive role in the workplace. 2. Personal work goals, plans and activities reflect the organisation's plans, and own responsibilities and accountabilities. 3. Action is taken to achieve and extend personal work goals beyond those planned. 4. Consistent personal performance is measured and maintained in varying work conditions and work contexts. |
Set and meet work priorities |
1. Competing demands are prioritised to achieve personal, team and the organisation's goals and objectives. 2. Technology is used efficiently and effectively to manage work priorities and commitments. |
Develop and maintain professional competence |
1. Personal knowledge and skills are assessed against competency standard to determine development needs and priorities. 2. Feedback from clients and colleagues is used to identify and develop ways to improve competence. 3. Development opportunities suitable to personal learning styles are selected and used to develop competence. 4. Participation in networks enhances personal knowledge, skills and relationships. 5. New skills are identified and developed to achieve and maintain a competitive edge. |