Employers - working with WRPs
The responsibility of engaging an approved Workplace Rehabilitation Provider (WRP) rests with the employer, although this is usually delegated to the role of case manager.
Selecting an WRP
Use the Directory of approved Workplace Rehabilitation Providers to find a WRP with the appropriate expertise who operates in an area convenient to the injured employee.
Understanding the role of a WRP
It is important that employers know the level of service and professional assistance to expect from WRPs to ensure the success of return to work outcomes.
Employers should therefore be familiar with Comcare's WRP approval process, operational standards and ongoing assessment methods.
This information is available on the rehabilitation providers page.
Managing an WRP
Employers and WRPs should negotiate performance issues taking into account Comcare's criteria and standards for WRPs.
Where necessary and appropriate, employers should engage providers under the terms of their normal contracts for services.
Any complaints about provider performance can be reported to Comcare on 1300 366 979.