Searchshow menu

Comcare’s commitment to health and safety representatives

Comcare will:

  • Maintain a HSR handbook, accessible to all HSRs to guide them in their role.
  • Conduct compliance checks on workplaces to make sure HSR lists are up to date and lodged with Comcare.
  • Make sure HSRs are included in external communications, policy reviews and other feedback processes.
  • Carry out a range of surveys seeking feedback from HSRs on our scheme and suggestions for improvement.
  • Make sure where practicable, HSRs are notified when Comcare inspectors attend the workplace and invite HSRs to observe our inspection process on site.
  • Attend HSR training courses and provide Comcare's insights on the course.
  • Make sure HSR training provider information is available on the website and appropriate accreditation standards are being assessed and met.
  • Ask for input from HSRs when designing campaigns and program themes for our annual service delivery.
  • Invite HSRs to take part in relevant components of Comcare conferences and Best Practice Forums delivered nationally and locally.
  • Respond to issues and disputes escalated by HSRs within the workplace especially relating to:
    • disputes over provisional improvement notices (PIN) issued by HSRs
    • use or inappropriate use of powers by HSRs
    • training needs for HSRs
    • consultation arrangements including work groups and election processes for HSRs.

Support and feedback avenues

Phone our call centre on 1300 366 979 or email us at whs.help@comcare.gov.au to ask for advice on workplace health and safety issues.

Provide feedback on whether our inspectorate service provided value at regulatory.support@comcare.gov.au

Lodge a PIN dispute via our notification system.

Contact us

Page last updated: 24 Jul 2015