
Managers and supervisors need to be held accountable for return to work performance in the work areas they manage. They have a key role in creating a supportive workplace and ensuring open communication exists in the management of the return to work process. They are also accountable for providing suitable duties for the injured worker and preventing re-injury.
These responsibilities need to be clearly communicated to managers and supervisors. Workers' compensation and return to work performance in the manager's work areas should be considered as a part of performance feedback discussions.