Putting you first at the centre of what we do. Keeping you healthy and safe at work. Supporting you when you are harmed at work. Ensuring your scheme works and is sustainable.
Element 4 - Measurement and Evaluation
It is important for organisations to measure, monitor and evaluate their performance against the rehabilitation management system objectives and targets. The results should be analysed and used to facilitate continuous improvement.
Use the links below to navigate through Element 4, or you can view the single page print version.
Measurement
- Internal rehabilitation management system indicators
- Measuring, monitoring and reporting on compliance with rehabilitation policy, procedures and targets
- Measuring, monitoring and reporting on compliance with the SRC Act and the s41 guidelines
- Providing copies of rehabilitation determinations to Comcare or the relevant authority
- Measuring, monitoring and reporting on SRCC indicators
Evaluation
- Analysing the quality and outcome of rehabilitation programs
- Monitoring rehabilitation performance (quality service delivery, costs and program reports and outcomes)
- Reporting to senior executive about rehabilitation management system performance
Reporting
Auditing
- Conducting annual audit activities
- Audits are conducted by competent personnel
- Audits are conducted in accordance with SRCC/relevant authority requirements
- Outcomes of audits are appropriately documented, actioned and reviewed
- Communicating the outcomes of the audit to employees
Action plan for improvement
When you have completed Element 4, use the Element summary sheet [doc] to help you create an action plan.