Putting you first at the centre of what we do. Keeping you healthy and safe at work. Supporting you when you are harmed at work. Ensuring your scheme works and is sustainable.
- Introduction
- Overview of this guide
- Glossary
- Element 1 - Commitment and Corporate Governance
- Element 2 - Planning
- Element 3 - Implementation
- Element 4 - Measurement and Evaluation
- Internal rehabilitation management system indicators
- Measuring, monitoring and reporting on compliance with rehabilitation policy, procedures and targets
- Measuring, monitoring and reporting on compliance with the SRC Act and the s41 guidelines
- Providing copies of rehabilitation determinations to the determining authority (e.g. Comcare or Licensee) or the relevant authority
- Measuring, monitoring and reporting on SRCC indicators
- Analysing the quality and outcome of rehabilitation programs
- Monitoring rehabilitation performance (quality service delivery, costs and program reports and outcomes)
- Reporting to senior executive about rehabilitation management system performance
- Reporting to Comcare and/or providing the SRCC with reports
- Conducting annual audit activities
- Audits are conducted by competent personnel
- Audits are conducted in accordance with SRCC/relevant authority requirements
- Outcomes of audits are appropriately documented, actioned and reviewed
- Communicating the outcomes of the audit to employees
- Element 5 - Review and Continuous Improvement
- Action Summary Sheet
- Reference list & resources
- Disclaimer
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Measurement - Measuring, monitoring and reporting on compliance with rehabilitation policy, procedures and targets
Why is this important?
Reviewing performance internally helps to continually improve the system.
The following internal rehabilitation management system indicators are recommended as a minimum data set to monitor performance:
a) commencing early intervention
b) return to work outcomes
c) cost and effectiveness of approved rehabilitation providers used.
Reviewing performance internally helps to continually improve the system.