Rehabilitation provider outcome standards
Under section 34 of the SRC Act Comcare establishes criteria [
38kb] and operational standards [ 427kb] for rehabilitation providers. These standards are designed to ensure that rehabilitation providers deliver high quality services that contribute to successful return to work outcomes.
Operational standards include both outcome and service standards which enable Comcare to review performance not only against the performance of their peers but also to provide consistency in the evaluation of performance. Qualitative and quantitative information is used for performance assessments.
In addition to ongoing performance assessments, all rehabilitation providers are subject to a formal renewal process with Comcare every three years. The new approval period commences 1 July 2007 for 3 years.
Outcome Standards
The outcome standards consist of three measures:
- Return to work rate
- Duration of return to work plans
- Cost of return to work plans
Approval period |
RTW rate |
Median duration
|
Median cost
|
|
1 July 2007 to 30 June 2010 |
90% |
18 weeks |
$1980 |
More information is available at the Information for Rehabilitation Provider page.
Page last updated:November 14, 2007