- Promoting health and safety
- Creating mentally healthy workplaces
- Why is work health important?
- Healthy worker
- Working together: Promoting mental health and wellbeing at work
- Mental Health and Wellbeing - Participating and thriving in our workplaces
- The Mentally Healthy Workplace Alliance
- Supporting ability at work
- Supporting health, performance and productivity
- Flexible work
- Building a resilient workforce
- Health Benefits of Work
- Roles and responsibilities
- Duty Holders
- Comcare research and innovation approach
- Health and safety representatives
- Investing in Experience: Age diversity in the workplace
- Education & training
- Work health and safety profiles
- Creating mentally healthy workplaces
- Preventing harm
- Managing risks in the workplace
- Managing hazards
- Early intervention
- Recovery and return to work
- Recovery and rehabilitation
- Roles and responsibilities - rehabilitation
- Workplace Rehabilitation Framework
- Rehabilitation guidelines
- Barriers to Return to Work
- Working with Workplace Rehabilitation Providers
- Rehabilitation assessment
- Medical certificate of capacity
- Capability Products
- National Return to Work Survey
- Workplace rehabilitation provider fee guidance
- Returning to work
- Returning to independence
- Recovery and rehabilitation
- Claims and benefits
- Roles and responsibilities - claims
- Can I claim?
- Lodging a claim
- Assessing a claim
- Medical treatment
- Benefits and entitlements
- Frequently asked questions
- Dispute Resolution Service
- Customer Information System (CIS)
- Our service charter
- Our fraud policy
- Case managers
- Forms & publications
- The scheme
- The SRC Act
- Legislative Instruments and Gazettal Notices under the Safety, Rehabilitation and Compensation Act 1988
- Information on 2011 SRC Act amendments
- Information on 2009 SRC Act amendments
- Information on the 2007 SRCOLA Amendments
- SRC Regulations Amendments 1988 to 1999
- SRC Regulations Amendments 2000 to 2009
- SRC Regulations Amendments from 2010
- Overview of the Comcare scheme
- The Parliamentary Injury Compensation Scheme
- The WHS Act
- The ARC Act
- Authorities we work with
- Premium paying employers
- Our compliance and enforcement activities
- Guidance on applying the SRC Act
- Regulatory guides
- Regulator Performance Framework
- Cost recovery
- Comparative claims
- Delegated claims management arrangements
- The SRC Act
- About us
- Organisational structure
- Corporate Plan 2018 - 2022
- Annual Report 2017 - 18
- Useful links
- Contact us
- Access to information
- Service charter
- Public Interest Disclosures
- Comcare diversity programme
- News & media
- Accepting liability for a claim
This fact sheet explains the process of accepting a claim.
- Active Management Model - Recovery Plan
Comcare has developed an enhanced approach to managing claims from injured workers to achieve earlier recovery outcomes for injured workers and better return to work outcomes for employers.
- Advice for injured workers - Permanent impairment payments: lump sums and section 45 elections
If your work-related injury or illness results in a permanent impairment, you may be entitled to a lump sum payment under sections 24, 25 or 27 of the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).
- Aids and appliances
'Aids or appliances' is the term used for equipment that, as a result of an injured employee's injury, may be required to assist in performing a range of tasks. This fact sheet outlines what aids and appliances are in this context.
- Applications for an authority to use, handle or store carcinogens
This fact sheet provides general guidance for PCBUs wishing to obtain an authority to use, handle or store prohibited and restricted carcinogens.
- Approved HSR training courses - information for training providers
This fact sheet provides an overview of the requirements and content applicable to each of the three health and safety representative (HSR) training courses (initial five-day course, one-day bridging course, one-day refresher course) that training providers in the Commonwealth jurisdiction may seek approval to deliver.
- Asbestos awareness training in the ACT
This fact sheet provides advice on recent changes to asbestos training requirements for Commonwealth PCBUs conducting a business or undertaking in the Australian Capital Territory (ACT).
- Assessing and managing quad bike risk (WHS 101)
This information sheet provides an overview for persons conducting a business or undertaking and workers on how to identify, assess and manage risks associated with quad bikes in the workplace.
This fact sheet provides general guidance about Comcare's audit services.
- Cash in transit
The transport, delivery and receipt of valuables, (cash in transit CIT operations) is any service whereby person or persons are involved in the movement of valuables such as cash, securities, jewels, bullion and other financial instruments on behalf of other persons for reward.
- Certification for industrial equipment
A series of factsheets relating to the certification process for industrial equipment.
- Choosing the right vehicle for the job (WHS 103)
This information may assist you with deciding which of the vehicles available to your organisation is the most suitable for different work tasks or conditions encountered. This information is a general guide and does not substitute for a risk assessment.
- Commonwealth general construction induction training cards
This fact sheet contains key information in relation to Commonwealth general construction induction training cards.
- Cooperative compliance program
A Cooperative Compliance Program (CCP) is a Comcare initiative designed to provide assistance to improve the health and safety of workers in their workplace.
- Deeming Ability to Earn
When Comcare uses the term 'deeming' or 'deemed', this refers to an amount that an employee has been found to be able to earn, but is not actually being earned by that employee. This fact sheet explains the process for deeming an employee able to earn.
- Deep Vein Thrombosis (DVT) and Long Distance Air Travel
Where employees regularly undertake long distance air travel, organisations may need to undertake a risk analysis to determine the risk of exposure to employees, with regard to the best medical data available.
- Designing and implementing an effective health and wellbeing program
This brochure is provided to assist human resource managers and health and wellbeing coordinators to design and implement effective health and wellbeing programs in their organisations. A comprehensive health and wellbeing program that is targeted to the needs of the organisation, supported by key stakeholders and regularly monitored and evaluated is more likely to be both successful and sustainable.
- Driver Fatigue
Fatigue is an acute or ongoing state of tiredness that affects employee performance, safety and health and requires rest or sleep for recovery. It is one of the main causes of crashes involving heavy trucks and buses.
- Eye health in the Workplace
This fact sheet complements the publication Eye health in the workplace - a guide for PCBUs and workers. The publication provides more general advice about the management of eye health and assists persons conducting a business or undertaking (PCBU) and workers to work together and ensure an environment that is safe and without risks.
- Flood recovery—WHS considerations
This fact sheet is for Commonwealth employers and workers assisting with flood recovery efforts. It outlines key considerations relating to health and safety when working in flood recovery areas.
- Frequently asked questions - Quad bikes (WHS 100)
This fact sheet outlines some of the frequently asked questions relating to quad bikes and their use in the Comcare scheme.
- Guidelines on the preparation and submission of enforceable undertaking evidence
These guidelines provide information to duty holders that have entered into an enforceable undertaking (EU) with Comcare about submitting evidence in a format that facilitates Comcare verifying compliance with an EU.
- Health and Productivity
This fact sheet offers employers and workers information about supporting people of all ages and abilities at work. It discusses the importance of employee health and wellness programs, well designed work, and integrated strategies to manage health and productivity.
- Health and Safety issue resolution process for HSRs
This flowchart assists HSRs with the resolution of workplace issues. It helps HSRs determine what actions/consultation to undertake and, if an issue is not resolved, what relevant actions to take prior to issuing a provisional improvement notice (PIN). More information about this flowchart can be found in the Health and Safety Representative Handbook (WHS 004).
- Health and Safety Representatives
This fact sheet provides a summary of the process, provisions and procedural requirements of electing a health and safety representative (HSR). Part 5 of the Work Health and Safety Act 2011 (WHS Act) provides for representation of workers by HSRs.
- Implementing a program to reduce sedentary work practices—checklist
This checklist is for use by human resources and work health and safety managers and consultants. Its purpose is to help workplaces implement a program that reduces sedentary practices in the workplace.
- Information for firefighters on the Firefighters Act
The Safety, Rehabilitation and Compensation Amendment (Fair Protection for Firefighters) Act 2011 (Firefighters Act) simplifies compensation for firefighters under the Safety, Rehabilitation and Compensation Act 1988 (SRC Act). This fact sheet explains who and what is covered by the Act and how to make a claim under the provisions of the Act.
- Information for injured workers—permanent impairment (PI)
This factsheet explains your eligibility to claim permanent impairment and/or non-economic loss benefits from Comcare. It will also help you make a decision about whether you should submit your claim now or wait until your condition is permanent and stable.
This fact sheet provides information about Comcare's inspectorate activity relating to inspections.
- International deployment-repatriation
Workers sent overseas to provide assistance or expertise during threats or events of terrorism and conflict, transportation accidents or natural disasters may experience trauma or stress. Routine overseas assignments and significantly the repatriation process itself may also cause workers trauma or stress.