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How to register for training

For: Employers and managers Service providers Advocates Information seekers

Face-to-face training suspended

It is with regret that we have suspended delivery of all face-to-face training and events. This is in response to the unprecedented outbreak of the novel coronavirus, COVID-19.

Comcare has taken decisive action to reduce the risk of transmission through its face-to-face training and events.

You may be interested in our digital and self paced learning.

Find out more about Comcare LMS.

Register with Comcare LMS

It's easy to access Comcare LMS and start learning online. You just need to create an account in Comcare LMS. See steps to create an account.

If you already have an account:

To login, enter your username, which is your email address, and password.

We are working on further building Comcare LMS to bring you a contemporary learning program through an expanded content library, digital classrooms, communities of practice and coaching and mentoring.

Course fees

Course fees are inclusive of GST and include course material and refreshments.

Training typeCost per person
Half day scheduled training course$350
One day scheduled training course$750
Two day scheduled training course$1200
In-house agency and organisation trainingQuote is available on request

The registration form becomes a tax invoice.

Payment is required at the time the course is confirmed. Payment for scheduled training courses is by VISA or MasterCard only.

After we receive your registration

A response will be sent to the email address provided on the registration form confirming we have received your application.

Formal notification that the course will proceed is sent to participants 10 business days before the scheduled course date with venue details.

A text message is sent the day before training.

Terms and conditions

Late registrations

As a general rule, registration for courses will be accepted up to 10 working days before the course date.

This is to allow for our administrative processes to be completed and to finalise numbers for the training venues.

A request for late registration should be sent to education@comcare.gov.au with a reason for the request. This is assessed on a case by case basis.

Requests for late additions within three days of training will not be accepted.

Cancellation and non-attendance policy

Cancellations are accepted in writing, up to 10 business days before the scheduled course date. After that date, the full course fee is payable.

Refunds will not be given, but a substitute participant is welcome to attend in your place.

Non-attendance on the day will result in the forfeiture of course fees.

In the event of non-attendance due to exceptional circumstances, participants may apply in writing (email is acceptable) to reschedule to a later course. Please see below for exceptional circumstances.

Exceptional circumstances

Comcare will only grant rescheduling to a new course in exceptional circumstances. These are:

  • Medical: where a participant's medical condition has changed to such an extent that he or she is unable to attend. This must be supported by medical evidence.
  • Significant and unforeseen circumstances that prevent the participant from attending the program. This will be assessed by Comcare on a case by case basis.

Exceptional circumstances will not include unanticipated workload demands.

Evidence supporting the claim for rescheduling may be requested before a reschedule will be considered.

If rescheduling is approved, a $50 re-registration fee will apply and a new registration form will be required.

Other conditions

Comcare reserves the right to cancel, postpone or re-schedule training programs due to low enrolments or unforeseen circumstances.

Comcare may also change fees, dates and locations at its discretion. Comcare will endeavour to provide reasonable notice to participants of these changes.


More information

If you have any questions or would like to find out more about the training we offer, call us on 1300 366 979 or email education@comcare.gov.au.

Page last reviewed: 15 January 2020
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Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 08 Jul 2020

https://www.comcare.gov.au/about/training/register-for-a-course