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CIS – Case Load Failure

An error in the overnight upload of data in CIS on 3rd and 4th April 2019.  This means that the data on CIS is as at 2nd April 2019.

The issue is being resolved and we anticipate that the latest claims data will appear in CIS again on the morning of 5th April 2019 at the latest.  We apologise for any inconvenience caused.  If you have any questions or concerns please contact the CIS Help Desk at agency.updates@comcare.gov.au

Page last updated: 05 Apr 2019