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When an employee sustains a work-related injury and submits a claim for workers' compensation, employers are required to:

  • Make all reasonably practicable changes to the workplace to minimise the chance of further injuries or accidents.
  • Assess an injured employee's needs and direct them to the necessary and appropriate support and assistance.
  • Provide an injured employee with information about Comcare's services, including providing all the relevant forms and advice about processes and procedures.
  • Provide Comcare with accurate, timely and complete information about any claim.
  • Maintain confidentiality in relation to any claim.
  • Inform injured employees of their rights and responsibilities concerning any claim.
  • Provide relevant information to assist in deciding claims.

Submitting employer statements

Comcare requires information to be submitted by an employer when deciding a claim for workers' compensation. Information can be provided in the form of an employer statement. Comcare has developed a guide to submission of employer statements to help employers put together information relevant to an injured employee's claim for compensation.

Further frequently asked questions are available. If you have other questions or you are not satisfied with the response please send us an email at

Page last updated: 21 Jan 2015