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Comcare’s commitment to health and safety representatives

Comcare will:

  • Maintain a HSR handbook, accessible to all HSRs to guide them in their role.
  • Conduct compliance checks on workplaces to make sure HSR lists are up to date and lodged with Comcare.
  • Make sure HSRs are included in external communications, policy reviews and other feedback processes.
  • Carry out a range of surveys seeking feedback from HSRs on our scheme and suggestions for improvement.
  • Make sure where practicable, HSRs are notified when Comcare inspectors attend the workplace and invite HSRs to observe our inspection process on site.
  • Attend HSR training courses and provide Comcare's insights on the course.
  • Make sure HSR training provider information is available on the website and appropriate accreditation standards are being assessed and met.
  • Ask for input from HSRs when designing campaigns and program themes for our annual service delivery.
  • Invite HSRs to take part in relevant components of Comcare conferences and Best Practice Forums delivered nationally and locally.
  • Respond to issues and disputes escalated by HSRs within the workplace especially relating to:
    • disputes over provisional improvement notices (PIN) issued by HSRs
    • use or inappropriate use of powers by HSRs
    • training needs for HSRs
    • consultation arrangements including work groups and election processes for HSRs.

Support and feedback avenues

Phone our call centre on 1300 366 979 or email us at to ask for advice on workplace health and safety issues.

Provide feedback on whether our inspectorate service provided value at

Lodge a PIN dispute via our notification system.

Contact us

Page last updated: 24 Jul 2015