Comcare

 
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Employer Worker Rehabilitation provider Treatment provider Asbestos
Injured worker

Here you will find key resources for injured workers covered by the Comcare scheme.

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Can I claim?

Learn about who the Comcare scheme applies to.

Find out what the Comcare scheme covers.

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Lodging a claim

Discover the steps involved in making a claim.

Use the checklist to guide your claim lodgement.

Read more about Lodging a claim
Health and safety representatives

Find out about the important role health and safety representatives play in creating safe workplaces.

Health and safety representative

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Virtual Office

Use the Virtual Office to help you identify and control hazards in your office.

Virtual Office

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Providing feedback to Comcare

 We welcome your feedback. It tells us what’s working well and allows us to recognise and celebrate great service. It also tells us what is not working well so we can do something about it.

Read more about Providing feedback to Comcare
Reconsideration and reviews

Learn more about determinations that can be reconsidered and reviewed.

Read more about Reconsideration and reviews
Work health and safety reviews

You may be able to request a review for some decisions made by Comcare Inspectors and Officers. 

Read more about Work health and safety reviews
Providing feedback to Comcare

 We welcome your feedback. It tells us what’s working well and allows us to recognise and celebrate great service. It also tells us what is not working well so we can do something about it.

Read more about Providing feedback to Comcare
The work health and safety regulatory framework

Read about how Comcare administers the Work Health and Safety Act 2011 and Work Health and Safety Regulations 2011 in the Commonwealth jurisdiction. 

Read more about The work health and safety regulatory framework
Licensees

Licensees are national employers who have been granted a self-insurance licence for workers’ compensation by the Safety, Rehabilitation and Compensation Commission (SRCC).

Read more about Licensees
Virtual Office

Use the Virtual Office to help you identify and control hazards in your office.

Virtual Office

Read more about Virtual Office
Incident notification

Employers are required to give notice to Comcare of injuries, illnesses or certain diseases. 

Incident notification

Read more about Incident notification
CIS

Log-in to the Customer Information System (CIS).

Worker

Read more about CIS
Health and safety representatives

Everything you need to know about meeting your obligations to have health and safety representatives in your organisation.

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Directory of Approved Rehabilitation Providers

Use this directory to select a Comcare Approved Rehabilitation Provider as part of a return to work program for an injured employee.

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Guidelines for Rehabilitation Authorities
Find out more about the Guidelines for Rehabilitation Authorities.
Read more about Guidelines for Rehabilitation Authorities
Case manager

Learn about the role of case managers in rehabilitation.

Case manager

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How to get approved and operate as a workplace rehabilitation provider

Discover more about how rehabilitation providers play an integral role in the return-to-work process of an injured employee.

Read more about How to get approved and operate as a workplace rehabilitation provider
Health benefits of work

There is compelling evidence that, in general, work is good for health and wellbeing. Conversely, the evidence also says long-term work absence, work disability and unemployment can have a negative impact on health and wellbeing.

Read more about Health benefits of work
Medical certificates

An employee must submit medical evidence in order for Comcare to consider liability for medical treatment and incapacity payments. 

Learn about Comcare's medical certificate.

Read more about Medical certificates
Clinical framework

Comcare has endorsed the Clinical Framework for the delivery of allied health services.

The Clinical Framework outlines a set of guiding principles for the delivery of allied health services to injured workers.

Read more about Clinical framework
Clinical Panel

Comcare's Clinical Panel can provide professional support and advice to healthcare providers treating injured workers.

The Clinical Panel consists of experienced medical and allied healthcare professionals.

Read more about Clinical Panel
Clinical Policies

Comcare has developed Clinical Policies about physiotherapy, psychology and pharmacy.

Clinical policies

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Fee Schedules

For many types of treatment, Comcare has established an appropriate payment limit.

Read more about Fee Schedules
Medical practitioners

Medical practitioners are central to Comcare's effective management of compensation claims for work-related injuries and illnesses.

Read more about Medical practitioners
Directory of permanent impairment assessors

Use the directory to find Comcare trained Permanent Impairment Assessors. 

Read more about Directory of permanent impairment assessors
Hazards - Asbestos

Employers are required to give notice to Comcare of injuries, illnesses or diseases that meet certain notification criteria.

Read more about Hazards - Asbestos
Asbestos related claims
Information regarding claims for workers’ compensation, and claims for compensation or damages.
Read more about Asbestos related claims
Asbestos innovation fund

Employers are required to give notice to Comcare of injuries, illnesses or diseases that meet certain notification criteria.

Read more about Asbestos innovation fund

Latest news

World Day for Safety and Health at Work
16 Apr 2014

April 28 is world day for safety and health at work. It’s an international day celebrated by organisations across the globe and facilitated by the International Labour Organization (ILO). It is also a day in which the world’s trade union movement holds its international commemoration day for individuals who have lost their lives during the course of work.

Account processing timeframes
07 Apr 2014

Comcare is currently processing accounts for claim related expenses within standard timeframes.

Safety, Rehabilitation and Compensation Commission chairperson resigns
07 Apr 2014

On 27 March 2014, the Hon. Cameron Dick, chairperson of the Safety, Rehabilitation and Compensation Commission, wrote to the Governor-General and the Minister for Employment, Senator the Hon Eric Abetz, to advise them of his resignation, which took effect that day. Mr Dick’s resignation follows his endorsement as a candidate for the Queensland Legislative Assembly by the Queensland Branch of the Australian Labor Party.

Changes to Plant Item and Design Registration payments
31 Mar 2014

From 1 April 2014, Comcare will only accept credit card as the method of payment for Plant Item Registration and Plant Design Registration fees.

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