Comcare

 
<
>
 
 
 

Employer Worker Rehabilitation provider Treatment provider Asbestos
Injured worker

Here you will find key resources for injured workers covered by the Comcare scheme.

Read more about Injured worker
Can I claim?

Learn about who the Comcare scheme applies to.

Find out what the Comcare scheme covers.

Read more about Can I claim?
Lodging a claim

Discover the steps involved in making a claim.

Use the checklist to guide your claim lodgement.

Read more about Lodging a claim
Health and safety representatives

Find out about the important role health and safety representatives play in creating safe workplaces.

Health and safety representative

Read more about Health and safety representatives
Virtual Office

Use the Virtual Office to help you identify and control hazards in your office.

Virtual Office

Read more about Virtual Office
Providing feedback to Comcare

 We welcome your feedback. It tells us what’s working well and allows us to recognise and celebrate great service. It also tells us what is not working well so we can do something about it.

Read more about Providing feedback to Comcare
Reconsideration and reviews

Learn more about determinations that can be reconsidered and reviewed.

Read more about Reconsideration and reviews
Work health and safety reviews

You may be able to request a review for some decisions made by Comcare Inspectors and Officers. 

Read more about Work health and safety reviews
Providing feedback to Comcare

 We welcome your feedback. It tells us what’s working well and allows us to recognise and celebrate great service. It also tells us what is not working well so we can do something about it.

Read more about Providing feedback to Comcare
The work health and safety regulatory framework

Read about how Comcare administers the Work Health and Safety Act 2011 and Work Health and Safety Regulations 2011 in the Commonwealth jurisdiction. 

Read more about The work health and safety regulatory framework
Licensees

Licensees are national employers who have been granted a self-insurance licence for workers’ compensation by the Safety, Rehabilitation and Compensation Commission (SRCC).

Read more about Licensees
Virtual Office

Use the Virtual Office to help you identify and control hazards in your office.

Virtual Office

Read more about Virtual Office
Incident notification

Employers are required to give notice to Comcare of injuries, illnesses or certain diseases. 

Incident notification

Read more about Incident notification
CIS

Log-in to the Customer Information System (CIS).

Worker

Read more about CIS
Health and safety representatives

Everything you need to know about meeting your obligations to have health and safety representatives in your organisation.

Read more about Health and safety representatives
Directory of Approved Rehabilitation Providers

Use this directory to select a Comcare Approved Rehabilitation Provider as part of a return to work program for an injured employee.

Read more about Directory of Approved Rehabilitation Providers
Guidelines for Rehabilitation Authorities
Find out more about the Guidelines for Rehabilitation Authorities.
Read more about Guidelines for Rehabilitation Authorities
Case manager

Learn about the role of case managers in rehabilitation.

Case manager

Read more about Case manager
How to get approved and operate as a workplace rehabilitation provider

Discover more about how rehabilitation providers play an integral role in the return-to-work process of an injured employee.

Read more about How to get approved and operate as a workplace rehabilitation provider
Health benefits of work

There is compelling evidence that, in general, work is good for health and wellbeing. Conversely, the evidence also says long-term work absence, work disability and unemployment can have a negative impact on health and wellbeing.

Read more about Health benefits of work
Medical certificates

An employee must submit medical evidence in order for Comcare to consider liability for medical treatment and incapacity payments. 

Learn about Comcare's medical certificate.

Read more about Medical certificates
Clinical framework

Comcare has endorsed the Clinical Framework for the delivery of allied health services.

The Clinical Framework outlines a set of guiding principles for the delivery of allied health services to injured workers.

Read more about Clinical framework
Clinical Panel

Comcare's Clinical Panel can provide professional support and advice to healthcare providers treating injured workers.

The Clinical Panel consists of experienced medical and allied healthcare professionals.

Read more about Clinical Panel
Clinical Policies

Comcare has developed Clinical Policies about physiotherapy, psychology and pharmacy.

Clinical policies

Read more about Clinical Policies
Fee Schedules

For many types of treatment, Comcare has established an appropriate payment limit.

Read more about Fee Schedules
Medical practitioners

Medical practitioners are central to Comcare's effective management of compensation claims for work-related injuries and illnesses.

Read more about Medical practitioners
Directory of permanent impairment assessors

Use the directory to find Comcare trained Permanent Impairment Assessors. 

Read more about Directory of permanent impairment assessors
Hazards - Asbestos

Employers are required to give notice to Comcare of injuries, illnesses or diseases that meet certain notification criteria.

Read more about Hazards - Asbestos
Asbestos related claims
Information regarding claims for workers’ compensation, and claims for compensation or damages.
Read more about Asbestos related claims
Asbestos innovation fund

Employers are required to give notice to Comcare of injuries, illnesses or diseases that meet certain notification criteria.

Read more about Asbestos innovation fund

Latest news

Claim Account Processing Timeframes
21 Jul 2014

Comcare is experiencing minor delays in processing accounts for claim-related expenses.

Rehabilitation Management Systems audits FAQs
11 Jul 2014

Do you want to know more about rehabilitation audits? How often should you conduct a rehabilitation audit? What is a certificate of compliance?

Results of Operation AUSTRANS 2014
26 Jun 2014

Every year throughout May, police working with road, transport and safety agencies  across Australia and New Zealand participate in Operation AUSTRANS—a collaborative multi-agency, multi-jurisdictional enforcement operation to target road safety issues amongst the heavy vehicle road transport sector including fatigue, speed and drug use.

Operation Austrans
16 Jun 2014

Comcare has recently concluded its involvement in Operation Austrans which ran from 12 May to 8 June.

See all