Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.


For: Claimants Employers and managers Service providers Advocates Information seekers

We continuously review our website to make it better for everyone who uses it. This includes making it easier for people with disabilities to use.

Current level of accessibility

The Web Content Accessibility Guidelines (WCAG) explain what web designers and developers need to do make websites easier to use for people with disabilities. There are three levels of conformance: Level A, Level AA, and Level AAA.

Our website meets some of the WCAG 2.1 to Level AA. This means that while parts of our website meet accessibility standards, some content may not fully meet these standards yet.


We want to hear from you about the accessibility of our website. We are committed to addressing accessibility and other usability problems that you bring to our attention.

If you're having trouble accessing content on our website, contact us.

Page last reviewed: 21 February 2024

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 17 Jun 2024