Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

If you disagree with a claim determination

What to do if you disagree with our decision on your claim.


You can ask for a review of a decision made about your claim.

You can ask for a facilitation meeting to help resolve a claim-related dispute.

You can apply to the Administrative Appeals Tribunal for an independent review of the decision about your claim.

Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 02 Mar 2024

https://www.comcare.gov.au/claims/disagree-determination