Comcare will be closed from 5:00 pm Wednesday 24 December 2025, re-opening at 8:30 am Friday 2 January 2026. For urgent claim enquiries or work health and safety incidents call 1300 366 979.

If you disagree with a claim determination

What to do if you disagree with our decision on your claim.


You can ask for a review of a decision made about your claim.

You can apply to the Administrative Review Tribunal for an independent review of the decision about your claim.

Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 18 Dec 2025

https://www.comcare.gov.au/claims/disagree-determination