Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

Employer information on claims and rehabilitation

Employers have responsibilities for the effective management of employees with work-related injury and illness.

An employer has many roles in the claims process when an employee submits a claim for a work-related injury or illness.

Employers have responsibilities for the rehabilitation of employees with work-related injury or illness.

What's involved in getting your employees with a work-related illness or injury back to work.

Our Customer Information System (CIS) gives you information on your organisation's claims performance and injury management.

Providing suitable employment is an important step in the return to work process.

Reasonable adjustments reduce barriers to work and is your responsibility, as the employer

This team assists rehabilitation case managers, supervisors, workplace rehabilitation providers and employees with claims.

Case conferences are an opportunity to discuss and plan individual claims.

A  rehabilitation management system can help you meet your obligation to provide effective rehabilitation services for your employees.

Your organisation can take on its own claims management responsibilities.

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 18 Jul 2024