Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

Governance and accountability

Comcare is required by the Australian Government to adhere to relevant legislation, to produce a corporate plan and annual report, and to report on activities.


The annual report informs the Parliament, our partners, customers and the public about our activities and how we are performing.

The corporate plan describes our performance measures which cascade through to business groups, teams and individual performance plans.

This is Comcare's commitment to the standards of service you can expect from us. It also explains the steps you can take if our service standards are not met.

Information we publish as part of our obligations under the Freedom of Information Act 1982.

As an Australian Government agency, Comcare must publish certain information about freedom of information requests in a disclosure log.

Comcare reports on gifts and benefits as part of Australian Public Service Commission guidelines for Australian Government agencies.

Comcare publishes an indexed list of its files every six months, in line with the Senate Order.

An assessment of the potential impact a project may have on an individual's privacy.

In line with the Senate Order for Entity Contracts, Comcare is required to publish twice a year on its website a list of all current contracts with a value of $100,000 or more

Some documents are impracticable or unavailable for download.

The statement sets out the CEO’s intentions of how Comcare will meet the Attorney-General’s (Minister for Industrial Relations) expectations under the WHS Act 2011.

In accordance with the requirements of the Framework, Comcare has undertaken an annual risk assessment of our activities to evaluate the risk of harm to children and young people.

Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 21 Apr 2024

https://www.comcare.gov.au/about/governance