Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

Disclaimer and copyright

For: Claimants Employers and managers Service providers Advocates Information seekers

What you need to know when using this website.

Website content

We provide this website to provide guidance to people, agencies and other entities in the Comcare scheme and to inform the general public.

We frequently update our content, so please return to the site as required to ensure you have the latest information.

While we make every effort to ensure that material is accurate and current, the material is general in nature and is not provided as professional advice. You should carefully evaluate the accuracy, completeness and relevance of material for your purposes, and seek appropriate professional advice for your circumstances.

The material on this website may include or summarise the views, standards or advice of third parties. It also includes links to external websites.

These do not necessarily:

  • reflect the views of Comcare or of the Australian Government
  • reflect our commitment to a particular course of action.

We are careful when choosing external website links. However, we are not responsible for the information on them. We do not necessarily endorse the information. Please make your own decision on how accurate, current and reliable the information is.

Security of our websites

We apply a range of security controls to protect our websites from unauthorised access. However, you should be aware that:

  • the World Wide Web is an insecure public network
  • there is a risk that your transactions may be seen, intercepted or modified by third parties
  • downloadable files may contain computer viruses, disabling codes, worms or other devices or defects.

The Commonwealth accepts no liability for any interference with or damage to your computer system, software or data occurring in connection with, or relating to, this website or its use.

You should take appropriate and adequate precautions to prevent damage to your computer system, software or data. See how by visiting the Australian Cyber Security Centre.


With the exception of the Commonwealth Coat of Arms and where otherwise noted, all material presented on the Comcare website is provided under Creative Commons Attribution 4.0 International licence.

The details of the relevant licence conditions and the full legal code for the licence are available on the Creative Commons website.

Contact Comcare if you have an enquiry about this licence or use of any material on this website.

Use of all or part of any material on this website must include the attribution:
© Commonwealth of Australia 2020

Use of the Coat of Arms

Guidelines for use of the Commonwealth Coat of Arms are published by the Department of Prime Minister and Cabinet.

Provide website feedback

We welcome your feedback because it helps us improve our service by letting us know what is working well and where we can do better. See Feedback and complaints for more information.

Page last reviewed: 08 March 2023

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 17 Jun 2024