Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

Cookies

For: Claimants Employers and managers Service providers Advocates Information seekers

This is what you need to know about the information we collect while you use this website.

To improve your experience on our site, we use ‘cookies’. Cookies are an industry standard and most major websites use them.

A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this you may not be able to use the full functionality of this website.

Our cookies aren’t used to identify you personally and they do not associate your IP address with any other data held by Comcare for other purposes.

Cookies we use on this site

Universal analytics

Table 1: Universal analytics cookies we use on the Comcare website.
NamePurposeExpires

_ga

This helps us count how many people visit comcare.gov.au by tracking if you’ve visited before.

2 years

_gid

This helps us count how many people visit comcare.gov.au by tracking if you’ve visited before.

24 hours

_gat

Used to manage the rate at which page view requests are made.

10 minutes

Website analytics

We use reports provided by Google to help us understand website traffic and web page usage.

By using the Comcare website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy.

You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt out service provided by Google.

Table 2: Website analytics cookies we use on the Comcare website.
NamePurposeExpires

_utma

Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to comcare.gov.au or to a certain page.

2 years

_utmb

This works with _utmc to calculate the average length of time you spend on comcare.gov.au.

30 minutes

_utmc

This works with _utmb to calculate when you close your browser.

When you close your browser.

_utmz

This tells us how you reached comcare.gov.au (for example from another website or a search engine).

6 months

YouTube videos

We use Vimeo video to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.

Comcare site

We use a personalisation feature that tailors pieces of content on the Comcare website to your interest based on the pages you have viewed on the website.

Page last reviewed: 31 October 2023

Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 27 Apr 2024

https://www.comcare.gov.au/site-information/cookies