Work health and safety entry permit holders
Work health and safety entry permit holders are union officials who have completed an approved training course and hold, or will hold, an entry permit under the Fair Work Act 2009.
The entry permit holder role explained
Work health and safety entry permit holders can enter a workplace during its usual working hours to:
- investigate a suspected contravention of the Work Health and Safety Act 2011 without prior notice
- inspect any work system, plant, substance, structure or other thing that is relevant to a suspected contravention
- talk with any worker who is entitled to be represented by the union
- consult with the relevant ‘person conducting the business or undertaking’ (PCBU)
- warn anyone they reasonably believe is exposed to a serious health or safety risk
- ask to look at and make copies of any relevant records or documents kept at the workplace in hard copy or stored on a computer.
How to apply for an entry permit
Comcare recognises work health and safety entry permits issued under state and territory laws.
If the state or territory does not have existing right of entry provisions, union officials need to:
- satisfactorily complete prescribed training by a Comcare-approved training provider, and
- apply for a work health and safety entry permit with the Fair Work Commission.
Applications for entry permits are made to Fair Work Commission, not Comcare.
Conditions of entry
Entry to investigate a suspected contravention
Entry permit holders are not required to give prior notice of entry.
As soon as is reasonably practicable after entering a workplace, a work health and safety entry permit holder must give a Notice of Entry by WHS Entry Permit Holder form (PDF, 157.7 KB) to the employer.
This rule does not apply if giving notice will defeat the purpose of entry or will unreasonably delay the entry permit holder.
Entry to inspect employee documents or to consult with workers
A work health and safety entry permit holder must give at least 24 hours (but not more than 14 days) notice of a proposed entry to:
- inspect or make copies of employee records or other documents, directly relevant to a suspected contravention, that are not held by the employer
- enter a workplace to consult or provide advice on work, health and safety matters to one or more workers.
Entry to security-sensitive and Australian defence facilities
We recommend that unions and employers consider establishing contact and operational protocols to facilitate entry to security-sensitive and Australian defence facilities. For example, an employer should let security and other point-of-entry workers know if an entry permit holder is expected to visit.
Responsibilities
Entry permit holder responsibilities
As a work health and safety entry permit holder, you must:
- always have your entry permit and photographic identification available for inspection on request when you are at a workplace under a right of entry
- take all reasonable steps to ensure you cause as little inconvenience, detriment or damage at a workplace as possible
- comply as far as you are reasonably able to with any reasonable instruction given by the employer—for example, to wear protective equipment, to be escorted or to comply with other legislative requirements that a workplace must follow
- take reasonable care for your own health and safety and ensure that your acts or omissions do not adversely affect the health and safety of others.
You must not:
- enter a workplace for the purpose of holding discussions with workers generally
- insist that a worker participates in consultations when the worker has made it clear that they do not want to
- enter any part of a premises used solely for residential purposes
- solicit membership while exercising your entry permit holder duties
- disclose the name of any worker, either in the written notice or verbally, to an employer unless that worker has consented
- use or disclose information or documents obtained at a workplace in an unauthorised manner
- act in an improper manner—that is, refuse to show your entry permit, act in an intimidating, abusive or bullying manner.
Employer responsibilities
An employer must not:
- without reasonable excuse, refuse or unduly delay an entry permit holder from entering a workplace
- intentionally and unreasonably hinder or obstruct an entry permit holder from entering a workplace or exercising any rights.
Training for entry permit holders
If you are interested in becoming a Comcare-approved provider of entry permit holder training, see Training providers.
Comcare-approved providers of work health and safety entry permit holder training are:
Australian Council of Trade Unions (ACTU) or Trades and Labour Councils
ACT
 Creative Safety Initiatives 
 3 Rosevear Place, Dickson ACT 2602 
 Phone: (02) 6230 1320 
 Fax: (02) 6230 1381 
 Web: www.csisafety.com.au
NSW
 Health and Safety Training Australia (HOSTA) 
 Level 1, 133 Parramatta Road, Granville NSW 2142 
 PO Box 162, Granville NSW 2142 
 Phone: 1300 046 78 (1300 HOSTA) 
 Fax: 1300 046 782 
 Email: hosta@hosta.org.au
 Web: www.hosta.org.au/nsw
QLD
 Safe Work College of Workplace Health and Safety 
 Level 3, TLC, 16 Peel Street, South Brisbane QLD 4101 
 Phone: (07) 3846 2411 
 Fax: (07) 3844 9341 
 Web: www.safework.qld.edu.au
TAS
 Occupational Health and Safety Training Unit 
 379 Elizabeth Street, North Hobart TAS 7002 
 Phone: (03) 6234 9553 
 Fax: (03) 6234 9505 
 Email: admin@unionstats.com.au
 Web: www.unionstas.com.au
VIC
 Occupational Health and Safety Training Centre 
 54 Victoria Street, Carlton South VIC 3053 
 Phone: (03) 9663 5460 
 Fax: (03) 9639 0408 
 Email: ohstrain@vthc.org.au
 Web: www.weareunion.org.au/ohs_training_unit
CWU National Office 
 ACTU House, Level 9, 365 Queen Street, Melbourne VIC 3000 
 Phone: (03) 9642 2100 
 Fax: (03) 9642 0333 
 Email: cwu@cwu.org.au
SA
 Work Health and Safety Training Centre 
 170 Greenhill Road, Parkside SA 5063 
 Phone: (08) 8279 2222 
 Fax: (08) 8279 2223 
 Email: training@saunions.org
 Web: https://www.saunions.org.au/training-centre/whs-training/
WA
 Unity Training Services 
 Level 4, 445 Hay Street, Perth WA 6000 
 Phone: (08) 9227 7809 
 Fax: (08) 9328 8132 
 Email: admin@unitytraining.com.au
 Web: www.unitytraining.com.au
More information
Comcare provides regulatory guides for work health and safety entry permit holders:
- WHS entry permits
- General obligations of WHS entry permit holders
- General obligations of other persons
- Entry to inquire into suspected contraventions
- Entry to consult and advise workers
- Dealing with disputes
- WHS civil penalty provisions
Email whs.help@comcare.gov.au or call us on 1300 366 979.