Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

Regulator Performance Framework

For: Employers and managers Information seekers

The Regulator Performance Framework measures the performance of regulators, such as Comcare.

It is designed to improve the performance of regulators by supporting them to adopt consistent, risk-based approaches to managing regulation.

About the Framework

The Regulator Performance Framework is part of an Australian Government initiative to improve the quality of its regulation, including minimising the burden of regulation on businesses, community organisations and people.

The Framework encourages regulators to minimise their impact on those they regulate while still delivering the regulatory functions they are required to perform.

It also aims to affect positive and lasting change within regulators to ensure improvements and efficiencies are ongoing.

Measuring performance

The Regulator Performance Framework provides regulators with six key performance indicators (KPIs):

  1. Regulators do not unnecessarily impede the efficient operation of the regulated entities.
  2. Communication with regulated entities is clear, targeted and effective.
  3. Actions undertaken by regulators are proportionate to the regulatory risk being managed.
  4. Compliance and monitoring approaches are streamlined and coordinated.
  5. Regulators are open and transparent in their dealings with regulated entities.
  6. Regulators actively contribute to the continuous improvement of regulatory frameworks.

Other features of the Framework include:

  • measures of good performance which can be used by regulators to assess their achievements against the key performance indicators
  • a process for annual self-assessment
  • a process for targeted external review every three years, for a selected set of regulators
  • a process for annual external review for a small number of major regulators.

Comcare's Regulator Performance Framework

Comcare, as the regulator of work health and safety under the Work Health and Safety Act 2011, and regulator of rehabilitation under the Safety, Rehabilitation and Compensation Act 1988, implemented the Framework in 2015.

We conducted our first self-assessment in 2015-16.

Implementing and reporting against the Framework helps us identify areas for improvement, direct resources for greater impact, and identify opportunities to reduce compliance costs.

Page last reviewed: 24 May 2021

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 18 Jul 2024