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23. Case manager details by customer report (CIS report)

For: Employers and managers

This report is part of our Customer Information System (CIS).


About the report

  • Description: Provides details of all case managers Comcare has listed against a particular agency.
  • Access level required: Management level access.
  • Export options: .pdf and .rtf
  • Benefits: This report assists the agency in managing their Comcare Case Managers, and maintaining currency of their contact details. This is also utilised for Case Manager Audits.
  • Parameters: This report represents all active case managers for the agency.

Fields in the report

Table 1: Description of the fields in the Case manager details by customer report
FieldsDescription
Customer The agency that the case manager represents.
Case Manager No. The unique identifier of the case managers profile within Comcare's database.
Title The title of the contact on the case manager.
Given Name The given name of the case manager.
Surname The surname of the case manager.
Tel. No. The phone number of the case manager.
Fax. No. The fax number of the case manager (where available).
Address The mail address of the case manager.
Page last reviewed: 03 June 2022
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Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 09 Aug 2022

https://www.comcare.gov.au/claims/employer-information/access-claims-information/report-23