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23. Case manager details by customer report (CIS report)

For: Employers and managers

This report is part of our Customer Information System (CIS).


Description: Provides details of all case managers Comcare has listed against a particular agency.

Access Level Required:Management level access.

Export options: .pdf and .rtf

Benefits: This report assists the agency in managing their Comcare Case Managers, and maintaining currency of their contact details. This is also utilised for Case Manager Audits.

Parameters: This report represents all active case managers for the agency.

Fields Description
CustomerThe agency that the case manager represents.
Case Manager No.The unique identifier of the case managers profile within Comcare's database.
TitleThe title of the contact on the case manager.
Given NameThe given name of the contact on the case manager.
SurnameThe surname of the contact on the case manager.
Tel. No.The phone number of the contact on the case manager.
Fax. No.The fax number of the contact on the case manager.
AddressThe mail address of the contact on the case manager.
Page last reviewed: 20 March 2020
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Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 08 Jul 2020

https://www.comcare.gov.au/claims/employer-information/access-claims-information/report-23