Before you start
- Please note this form is for those wishing to submit feedback anonymously. All other feedback is to be provided via email:feedback@comcare.gov.au.
- When completing this form, please populate as many fields as possible before submitting the form.
- Click on the question mark
for help if needed when completing this form.
- This form is sent to Comcare via a secure system.
You can contact us in writing, by phone or by email. See Providing feedback for more information about the feedback process.
We recommend that you raise the matter with Comcare before lodging a formal complaint. This gives you and Comcare a chance to discuss any misunderstandings and resolve the matter. You can call Comcare on 1300 366 979.
Your feedback:
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When outlining your complaint, think about:
- What happened?
- When did the events take place (date and time)?
- Who was involved?
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Your details:
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If you do not want to make the complaint yourself, you can ask someone else, such as a family member, friend or solicitor, to submit a complaint for you.
If you’re making a complaint on behalf of someone else, we may contact them to confirm they have given you authorisation to act on their behalf. We may also need to contact them to confirm details of the complaint.
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Please review the information you have supplied.
You will be able to print a copy of the form after submitting your form.
