Comcare is making security improvements to its online portals, including the Employer Portal, Employee Portal, Workplace Rehabilitation Provider (WRP) Portal and LMS.
Two-factor authentication will be required for all of these portals.
This means you'll need to enter a code or respond to a notification whenever you sign in to your account.
Users will be prompted to register for two-factor authentication when they sign in from the following dates:
- Friday 13 June – Employer Portal
- Friday 20 June – Employee Portal
- Tuesday 24 June – Workplace Rehabilitation Provider (WRP) Portal
- Friday 27 June – LMS Portal
You only need to register for two-factor authentication once. If you have already registered, no action is required.
You can set up two-factor authentication with the Okta Verify app, Google Authenticator app or your mobile number.
Check the User Guide (PDF, 114.9 KB) for more information.