Approval of rehabilitation providers
Who can apply
Before applying, you should review our workplace rehabilitation provider framework to check eligibility criteria and the standards and performance expectations for providers in the scheme.
The workplace rehabilitation provider framework includes:
Criteria for approval
These criteria relate to your qualifications, probity and financial arrangements.
Comcare set minimum standards workplace rehabilitation providers need to achieve throughout the approval period. They relate to effectiveness, availability and cost of service delivery.
Conditions for ongoing approval
There are conditions you must continue to comply with once you have been approved. Failing to comply with these conditions may result in cancelling your approval.
For more information, see the Workplace Rehabilitation Provider Conditions of Approval (PDF, 137.1 KB).
Performance monitoring framework
The framework sets out Comcare’s service delivery and performance requirements, including our approach to monitoring workplace rehabilitation provider performance.
For more information, see the Workplace Rehabilitation Provider Performance Monitoring Framework (PDF, 130.3 KB).
How to apply for approval
If you would like to apply to operate as a workplace rehabilitation provider, contact us via email at email@example.com or call us on 1300 366 979. We can discuss the requirements and process with you. Please note that this is an approval process, not a certification process.
Comcare will require a range of information to determine an organisation or individual's ability to operate as an approved provider. This will include:
- Details of service delivery approaches
- Evidence of appropriate insurances
- Details of principals, senior management and consultants
- Financial details, as well as any potential or perceived conflicts of interest.
For new applicants, you must pay a non-refundable fee of $2000 as part of the application process.
For more information, email firstname.lastname@example.org or call us on 1300 366 979.