Searchshow menu

Workplace consultation

The person conducting a business or undertaking (PCBU) must, so far as is reasonably practicable, consult with workers who carry out work for the business or undertaking who are, or are likely to be, directly affected by a matter relating to health or safety at work.

The level of consultation should be proportionate to the circumstances, including the significance of the work health or safety issue.

All relevant factors must be considered in determining the scope of the duty in a particular case, including the seriousness of the matter, the number of affected workers and how the matter affects individual workers.

More serious and important health or safety matters will attract more extensive consultation requirements, ensuring that PCBUs are fully informed when making decisions.

Consultation involves:

  • sharing relevant information
  • giving workers a reasonable opportunity to express their views, raise issues and contribute to decision making
  • taking workers’ views into account.

Consultation is required:

  • throughout the risk management process
  • when proposing changes or making decisions that may affect the health and safety of workers.
Page last updated: 03 May 2017