Reporting fraud

Comcare provides rehabilitation and workers’ compensation for Australian Government employees and for employees of organisations who self-insure under the scheme. One of the ways we can ensure a fair and equitable workers’ compensation scheme and that funds are used for their intended purpose is to receive information from the public about any suspected fraud.

If you have any information that may help us deal with fraud against the Comcare rehabilitation and compensation scheme or against Comcare as a statutory corporation, you can:

• Complete the online form.
• Phone 1300 366 979 and ask to speak with an investigator in the Fraud Control & Investigations Team (FCIT).
• Email the Fraud Control & Investigations Team
• Remain anonymous whichever way you choose to give information.

FCIT will assess the information received and decide if an investigation or other action is needed. During an investigation, evidence will be collected with a view to determining if a prosecution is warranted.

If an investigation does not proceed to prosecution, the matter may be finalised through other means including administrative action affecting entitlements and civil action.

Before contacting Comcare via any of the above methods, please take the time to consider the following.

Does your information concern fraud against or by:

• Comcare by its workers or service providers
• an Australian or ACT Government employee claiming workers’ compensation through Comcare
• a service provider for an employee receiving workers’ compensation through Comcare?

If ’yes’ to any of the above, phone or email FCIT using the details listed above, or complete the online form.

Does your information refer to an employee of a state or Northern Territory Government?

If yes, refer to the relevant state workers’ compensation authority, listed below.

Does your information refer to a Centrelink, Medicare or child support issue?

If yes, refer to the Department of Human Services’ Fraud Tip-Off Line at 131 524 or fill out their online forms.

Does your information refer to a scam?

If yes, refer to SCAMwatch at the Australian Competition and Consumer Commission (ACCC) or phone 1300 795 995.