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Reporting fraud

Comcare provides rehabilitation and workers’ compensation for Australian Government employees and for employees of organisations who self-insure under the scheme. One of the ways we can ensure a fair and equitable workers’ compensation scheme and that funds are used for their intended purpose is to receive information from the public about any suspected fraud.

If you have any information that may help us deal with fraud against the Comcare rehabilitation and compensation scheme or against Comcare as a statutory corporation, you can:

  • Complete the online form.
  • Phone the Comcare fraud hotline during business hours and speak with Comcare’s Fraud Response unit phone 03 9627 5474.
  • Phone 1300 366 979 and ask to speak with an investigator in the Fraud Response unit.
  • Phone 1300 366 979 during business hours and ask to speak with the Fraud Prevention or Fraud Detection Officers.
  • Email the Fraud Response unit.
  • Remain anonymous whichever way you choose to give information.
The Fraud Response unit will assess the information received and decide if an investigation or other action is needed. During an investigation, evidence will be collected with a view to determining if a prosecution is warranted.

If an investigation does not proceed to prosecution, the matter may be finalised through other means including administrative action affecting entitlements and civil action.

Before contacting Comcare via any of the above methods, please take the time to consider the following.

Does your information concern fraud against or by:

  • Comcare by its workers or service providers
  • an Australian or ACT Government employee claiming workers’ compensation through Comcare
  • a service provider for an employee receiving workers’ compensation through Comcare?

If ’yes’ to any of the above, phone or email the Fraud Response unit using the details listed above, or complete the online form.

Does your information refer to an employee of a state or Northern Territory Government?

If yes, refer to the relevant state workers’ compensation authority, listed below.

Organisation Phone
WorkCover Queensland 1300 362 128
WorkCover Authority of NSW 131 050
WorkSafe ACT 02 4321 5755
WorkSafe Victoria 03 9641 1051
Workplace Standards Tasmania 03 6233 7657
WorkCover SA 131 855
WorkSafe WA 1300 307 877
NT WorkSafe 1800 250 713

Does your refer to a Centrelink, Medicare or child support issue?

If yes, refer to the Department of Human Services’ Fraud Tip-Off Line at 131 524 or fill out their online forms.

Does your information refer to a scam?

If yes, refer to SCAMwatch at the Australian Competition and Consumer Commission (ACCC) or phone 1300 795 995.

Page last updated: 24 Apr 2014