Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

What we offer

For: Information seekers

At Comcare, we offer our employees attractive employment conditions including life balance, learning and development, career pathway and generous remuneration.

Benefits of working with us

Dynamic organisation icon  Dynamic organisation It’s a great time to work with Comcare. Get onboard and make a difference.
Career pathway icon  Career pathway Comcare’s capability and career framework allows you to easily identify the skills and competencies required in order for you to move up and along your desired career path.
Generous leave entitlement icon  Generous leave entitlements Comcare’s current Enterprise Agreement sets out some very attractive leave entitlements.
Performance management icon  Performance management Achieve results through performance management. Everybody at Comcare has a Performance Development Plan. Pay point advancements are available through this process.
Study icon  Study leave and study options Up to $4,000 per year study assistance or five hours per week paid study leave.
Reward and recognition icon  Reward and recognition Comcare recognises that high performing staff are the key to its success, that’s why staff who perform well are rewarded for their efforts through a formal reward and recognition process.
Life balance icon  Life balance Flexible working arrangements, employee wellness programs and employee assistance programs.
Christmas close-down icon  Christmas close-down Comcare offices are closed from close of business on the last working day before Christmas to the first working day after 1 January giving all employees a break and a chance to spend some time with family and friends.
Learning and development icon  Learning and development Structured on the job training and a year-round calendar of professionally facilitated relevant courses.
Generous remuneration icon  Generous remuneration Comcare is able to offer generous remuneration points on engagement dependent on skills and experience.

View the Benefits of Working at Comcare infographic (PNG, 703.5 KB).

Our working environment

Comcare participates in the Australia Public Service (APS) Employee Census to help us better understand what our employees think about working here and how we can keep doing better.

Comcare continues to have positive results particularly when compared to other APS agencies. We are especially proud of our high results for employee wellbeing, engagement, and communication , which highlights our focus on creating a safe, positive and inclusive working environment.

Our other positive results include:

  • Workplace Health and Safety - employees indicated that people in their workgroup are committed to workplace health and safety.
  • Supervisor impressions – employee impressions of their immediate supervisor and SES Leadership are positive across the organisation.
  • Workplace conditions - employees believe that their job gives them opportunities to utilise their skills and that flexible working arrangements are supported across Comcare.
  • Inclusion – employees believe that the agency promotes and supports an inclusive workplace culture.

For more information, see the 2022 Comcare Employee Census results (PDF, 1.1 MB)

Our employment conditions

Employees of Comcare are engaged under the Public Service Act 1999.

Employees of Comcare must uphold the Australian Public Service (APS) values, employment principles and the Code of Conduct.

Conditions of service are set out in the Comcare Enterprise Agreement 2016-19:

Section 24(1) Amendment Determination (PDF, 187.4 KB) which is effective from 12 April 2023, means that all eligible employees covered by this Enterprise Agreement will receive a salary increase of 3 per cent from 12 April 2023.

Page last reviewed: 12 April 2023

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 29 Sep 2023