What we offer
By joining Comcare, you will enjoy the benefits of being part of a culture which is focused on making a positive impact on the health and safety of Australians.
We demonstrate our dedication to your well-being through flexible working arrangements, work-life balance, and pathways to career growth.
Benefits of working with us
| We care about making an impact. Make a meaningful contribution to the health and safety of workers nationwide. Our experienced workforce are pioneers of safe work initiatives, including strategies to address psychosocial hazards. |
| We care about you. We value flexibility and diversity. We celebrate our inclusive workplace and provide leave for community volunteer work or activities related to employees' cultural background. |
| We care about each other. We role model a culture founded on respect and inclusion. Our commitment to safety is reflected in policies that prioritise employee well-being. We recognise your individual needs and provide adaptable work arrangements to foster work-life balance. |
| We care about growing your career. We champion a culture of development, offering on-the-job training, support for studies, and a year-round calendar of professionally facilitated courses. We foster an environment for you to achieve career goals. |
| We care about recognising your contribution. We recognise and reward your contribution and commitments to outstanding work. You will experience great working conditions including competitive salaries with 15.4% superannuation, generous leave conditions, modern amenities, and flexible working arrangements. |
Case studies
Employees tell us what it's like to work at Comcare.
Amy’s journey at Comcare
‘Working at Comcare has given me the chance to broaden my knowledge of work health and safety, while being part of a supportive and flexible team. I value the collaborative culture and appreciate the opportunities for growth —plus, having a work-life balance means I can do my best at work and still enjoy life outside of it.’
Amy (Information Support Officer)
As an Information Support Officer, Amy provides guidance to internal colleagues and fields external enquiries on the Comcare Helpdesk. Her work involves resolving work health and safety (WHS) queries, processing incident notifications and handling authorisation requests like high-risk work licences and plant registrations.
Collaboration sits at the heart of Amy’s experience. She regularly interacts with her team, Comcare inspectors and other internal groups, as well as workers, managers, WHS advisors and the public.
Amy enjoys Comcare’s hybrid work arrangement, dividing her time between a quiet office environment and working from home. She feels this enables her to stay productive and maintain a healthy work–life balance.
In her 2 years in this role, Amy has thrived on its blend of challenge, teamwork and flexibility. Her advice to future Information Support Officers is to ask plenty of questions and research thoroughly.
Rita’s journey at Comcare
‘What I enjoy most is that no 2 days are the same, there’s always something different happening. Whether it’s dealing with a new person or business, responding to a new incident, or tackling something unexpected, the variety keeps things interesting and keeps me on my toes.’
Rita (Senior WHS Inspector)
Rita has spent several years as a Senior WHS Inspector at Comcare, finding fulfilment in a role that demands both technical expertise and strong interpersonal skills.
Her responsibilities include leading complex workplace investigations, conducting onsite inspections, mentoring junior inspectors and advising internal teams and external stakeholders. She is also the Health and Safety Representative (HSR).
Whether Rita’s responding to urgent incidents or facilitating workshops on workplace safety, her work requires adaptability and clear communication. She often draws on her experience to address emerging risks and guide organisations through regulatory requirements.
Professional development has been a highlight. Rita has taken advantage of training, peer learning and opportunities to contribute to policy reviews and process improvements. One of her most significant achievements was presenting at the Comcare National Conference which highlighted the impact and value of HSRs in the workplace.
Rita sees the tangible impact she has on workplace safety and wellbeing as the most rewarding aspect of her role. She measures her success by positive outcomes for workers and organisations and feedback from those she mentors.
Her advice to future Senior WHS Inspectors: embrace every challenge as an opportunity to learn, collaborate openly and never underestimate the value of asking questions and seeking diverse perspectives.
Ben's journey at Comcare
'I find that working here at Comcare, we have a fantastic team environment. I can go to anybody in the organisation and get an answer from them – I find it a really friendly environment.'
Ben (Claims Manager)
Meet Ben, a senior claims manager at Comcare. Ben's role involves determining claims by analysing information and collaborating with internal and external stakeholders to facilitate clients' progress. With a background in finance and counterterrorism, Ben transitioned to the public service seeking a rewarding opportunity to help people.
Joining Comcare nearly two years ago as an admin support officer, Ben's dedication and communication skills helped propel him to his current leadership position.
For individuals seeking a role where they can make a meaningful impact and grow within a supportive team, Comcare offers a dynamic and fulfilling career pathway.
Sarah's journey at Comcare
'I would really recommend [working at Comcare]. I would say the Graduate Program is a great way to start in the APS. You get so much training and support [along with] access across the organisation to executives.'
Sarah (Self Insurance Team)
Drawn to the agency's purpose of promoting safe and healthy work environments, Sarah found herself immersed in a network of like-minded professionals dedicated to supporting worker wellbeing.
Through rotations in finance, data research, program delivery, and stakeholder engagement, she gained a comprehensive understanding of Comcare’s operations.
A structured training program and mentorship opportunities provided Sarah with a solid foundation for her career development.
Sarah's journey at Comcare exemplifies the value of professional growth, collaboration, and a supportive workplace culture along with the potential for personal and professional development within a caring and inclusive environment.
Dave's journey at Comcare
'Before I came to Comcare, my previous manager had heard good things about Comcare’s culture and as a workplace, so I was already hopeful before I came and certainly, I think it's a very positive workplace.'
Dave (Return to Work Support)
With a background in injury management and a passion for helping individuals get back to work, Dave plays a crucial role in the Claims group at Comcare. His expertise as an exercise physiologist and workplace rehabilitation provider has been instrumental in helping employees returning to work.
Since joining Comcare, Dave has found a supportive and positive workplace culture that resonates with his own values. By transitioning from a clinical role to a leadership position within the claims management group, Dave has been able to leverage his expertise and skills to make a meaningful impact. Comcare's emphasis on career growth and development has provided Dave with opportunities to progress and excel, leading to his promotion to the EL1 level.
His journey serves as a testament to the rewarding career opportunities available within Comcare, particularly for allied health professionals looking to make a difference.
What our staff think
Every year Comcare participates in the Australian Public Service (APS) Employee Census.
The census is confidential and collects opinions and attitudes from employees across the APS. It’s a great way to help us understand how our employees perceive working at Comcare, and how their perceptions compare with those of employees at other APS agencies.
As an employer, Comcare continues to receive strong results across these 6 indexes:
- Employee engagement
- Leadership – immediate supervisor
- Leadership – SES Managers
- Communication and change
- Enabling innovation
- Wellbeing policies and support
Take a look at our results to see what our employees think:
How we aim to continuously improve
At Comcare we continually strive to be an employer of choice. To help us achieve more for our employees, with their input we’ve developed an action plan to further improve on our strong census results and increase our employee value proposition:
Our employment conditions
Employees of Comcare are engaged under the Public Service Act 1999.
Employees of Comcare must uphold the Australian Public Service (APS) values, employment principles and the Code of Conduct.
Conditions of service are set out in the Comcare Enterprise Agreement 2024-2027:
