Access to our Brisbane, Canberra and Melbourne offices is currently restricted. To visit us at these locations, call 1300 366 979 to arrange an appointment.

Remote or isolated work

For: Employers and managers Information seekers

Working alone or remotely increases the risks to physical and psychological health in any job. Exposure to violence and poor access to emergency assistance are among the common hazards associated with remote or isolated work.


Remedies for working alone or remotely depend on the conditions and context of the work, but may include:

  • relocate the work
  • provide vehicles, equipment, tools and communication equipment suitable for use in the terrain
  • have at least two workers in remote locations
  • ensure workers are physically and mentally fit to perform the work
  • provide appropriate training about working in remote or isolated environments
  • avoid riskier times of the day, such as excessive heat, cold, storms and when the circadian rhythm wants the body to sleep
  • ensure adequate facilities for workers including toilets, drinking water, eating facilities and personal storage
  • provide accommodation
  • have a check-in process where workers must contact ‘home base’ at a nominated time
  • have an emergency response plan if workers fail to report in at allotted times.

For more information on the risks and remedies, see:

Overseas work

Under the Work Health and Safety Act 2011 (WHS Act), the duties of a person conducting a business or undertaking (PCBU) and an officer’s obligations in respect to managing workers overseas are identical to workers onshore.

Each overseas project has its own psychosocial and physical hazards and risks. The PCBU needs to consider, take reasonably practicable steps, and document the steps to address the health and safety risks of managing the overseas project and travel.

For more information, see:

Remote or isolated work has been identified as a hazard in the Model Code of Practice: Managing psychosocial hazards at work.

This guidance will help you meet your obligation under the Work Health and Safety Act 2011 and the Work Health and Safety Regulations 2011.

Training on psychological health and safety

Training on mentally healthy workplaces

We provide training through our learning management system called Comcare LMS.

To access our training, you first need to create an account in Comcare LMS (see the steps to create an account). Then, select the training item that you are interested in and login with your email and password.

For more information about the training we offer, see Training and learning.

Page last reviewed: 18 August 2022

Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 25 Apr 2024

https://www.comcare.gov.au/safe-healthy-work/prevent-harm/psychosocial-hazards/remote-work