Employer survey project

2025 survey results

Each year, Comcare surveys employers in its jurisdiction to learn more about their attitudes, experiences and perceptions of Comcare’s performance. This helps us ensure we’re meeting employers’ needs and delivering on our mission to improve workplace health and safety and support injured workers to recover and return to work. Results from this year’s survey are in.

Key findings

• Overall satisfaction with Comcare remains high, with 78% of employers reporting they are satisfied or very satisfied.
• Satisfaction with Comcare staff remains a key strength, averaging 81%. Notably, satisfaction with staff responsiveness rose 7 points in 2025 to 79% – an all-time high.
• The perception that Comcare is an effective workplace health and safety regulator has reached an all-time high of 86%, up from 78% in 2024.
• Employers reported greater engagement with proactive contact from Comcare. Employers also said they were more inclined to contact Comcare when our support was needed.
• Employers’ are seeking more Comcare guidance and information about injury prevention, psychosocial hazards and changes to work health and safety regulations.

There are also areas for improvement, including providing more consistent, timely and high-quality information; increasing Comcare’s proactivity; and facilitating more collaboration and networking opportunities.