Use space to open navigation items

Reviewing cross sector income support systems project

For: Employers and managers Information seekers

This project aims to examine services and data across the compensation and income support systems, identify the movement of people through these systems, and find opportunities for system alignment and service improvement.

This is a Collaborative Partnership project.

Project update

The Cross Sector Project research report (PDF, 1.4 MB) was released in April 2018.

Two initiatives were scoped for trial to demonstrate cross sector collaboration.

This project will be closed in 2020 and learnings will inform key priorities for the Collaborative Partnership to improve work participation in 2020-22.

Project overview

This project developed the first national systems map to identify the services, data sources and transition of people through the system.

This map will help enable service delivery changes to support improvements in work participation.

The research identified opportunities to achieve better work and health outcomes.

Project participants

Project lead

Department of Social Services

Other organisations involved

  • Department of Employment, Skills, Small and Family Business
  • Monash University
  • ACTU
  • EML
  • Mental Health Commission
  • Australasian Faculty of Occupational and Environmental Medicine
  • Representatives from industry groups and the Comcare self-insured licensee sector.

Findings and reports


Why this research is important

This research project is part of our Research Plan Towards 2022 and supports our purpose to foster work participation and recovery.

Finding ways to help injured and ill employees return to work as soon as it is safe to do so, has benefits for both the employee and the employer.

We know good work supports people’s mental and physical health and wellbeing.

We also know that being off work for extended periods can have serious long-term effects including isolation and depression. Experience shows that the longer someone is off work, the less likely they are to return to work.

More information

Sign up to receive updates on the Collaborate Partnership to improve work participation.

Page last reviewed: 19 May 2021
Get updates from us
Subscribe to Comcare eNews to receive information from the national work health and safety authority.

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 03 Aug 2021