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Early intervention service provider - Research project

For: Employers and managers Advocates Information seekers

Comcare partnered with three large Australian Public Service (APS) agencies to pilot a structured early intervention service.


Project update

Two of the three Australian Public Service (APS) agencies have completed the pilot program, with the third agency due to finish in February 2020.

To date, 359 participants have used the service with agencies currently gathering data for evaluation by Deloitte. Results are expected in the first half of 2020.


Project overview

Early intervention aims to minimise the impact and duration of emerging symptoms of ill health, injury or illness by providing early and appropriate clinical and self-management support to employees.

Comcare partnered with three large Australian Public Service (APS) agencies to pilot a structured early intervention service.

The pilot with three Australian Public Service (APS) agencies aimed to reduce the impact and duration of emerging symptoms of injury and illness and, through early treatment, mitigate the development of chronic or secondary conditions.

The pilot was open to any employee who:

  • sustained an injury or illness at work, or
  • developed symptoms that impacted on their ability to work, regardless of the cause of the injury or illness or symptom.

Participating in the pilot did not in any way restrict an employee’s right to lodge a workers’ compensation claim.

Project participants

Project lead

Comcare

Other organisations involved

  • Injury Net
  • Three large APS agencies
  • Deloitte (pilot evaluation)

This research involves employers within the Comcare scheme.

Outputs

The research report will be available in July 2020.

Related links

Early Intervention - Evidence Review report (PDF, 1.2 MB)


More information

For more information on this research project, contact research@comcare.gov.au.

This research project is part of our Research Plan Towards 2022 and supports our purpose to foster work participation and recovery.

Page last reviewed: 15 December 2019
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Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 09 Jul 2020

https://www.comcare.gov.au/safe-healthy-work/research-evidence/work-recovery/early-intervention-service-provider-research-project