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Design and trial a transition support service for people moving between systems

Implement best practice case management universally across systems, achieving outcomes earlier and reducing unnecessary movement between systems.

Project update

This project commenced in August 2020 and will be delivered by EML.

This is a Collaborative Partnership project.

Project overview

  • This project will design and deliver a new transition support service to assist at least 50 participants exiting the Victorian workers’ compensation scheme and potentially entering a new income support system. The service will focus on supporting work participation, health and system navigation.
  • This trial will be evaluated by Monash University.

Project participants

Project lead


Other organisations involved

  • WorkSafe Victoria
  • Monash University
  • Department of Education, Skills and Employment
  • NDIA
  • Australasian Faculty of Occupational and Environmental Medicine
  • Insurance Council of Australia
  • ACTU
  • Department of Social Services
  • Attorney General’s Department
  • Department of Health
  • National Mental Health Commission.

Findings and reports

This project builds on previous research:


More information

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Page last reviewed: 10 November 2022

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 02 Mar 2024