Putting you first at the centre of what we do. Keeping you healthy and safe at work. Supporting you when you are harmed at work. Ensuring your scheme works and is sustainable.

Compliments and complaints

Contact Us

For general enquiries please contact Comcare’s Call Centre on 1300 366 979 between 8.30am and 5.00pm AEST Monday to Friday, or complete the online enquiry form.

To lodge a claim for workers’ compensation please refer to the making a claim page.

To offer a compliment, make a complaint or report an alleged incident of bullying and harassment, please refer to the compliments and complaints page.

To notify Comcare of a work-related incident please follow the Incident Notification instructions.

You can fax Comcare for all claims and general correspondence on 1300 196 971.

To offer a compliment or make a complaint about any of the services we provide, please refer to the compliments and complaints process.

Interpreter services

Comcare offers interpreter services in a number of languages:

Interpreter services

Postal address

All correspondence should be addressed to:

Comcare
GPO Box 9905
Canberra ACT 2601

Fax

1300 196 971

Comcare offices

Office hours: 8:30am to 5:00pm

Canberra Office (ACT OHS Unit)
Level 4 (Reception)
14 Moore Street
Canberra ACT 2600

Melbourne Office (Victoria/Tasmania OHS Unit)
Level 6
535 Bourke Street
Melbourne VIC 3000

Sydney Office (Central NSW OHS Unit)
Level 30
477 Pitt Street
Sydney NSW 2000

Newcastle (Regional NSW OHS Unit)
Level 6, Suite A
T&G Building
45 Hunter St
Newcastle 2300

Adelaide Office (SA/NT OHS Unit)
Level 22
25 Grenfell Street
Adelaide SA 5000

Brisbane Office (QLD OHS Unit)
Level 8
410 Queen Street
Brisbane QLD 4000

Perth Office (WA OHS Unit)
Level 5
89 St Georges Terrace
Perth WA 6000

International Calls

To contact Comcare from outside Australia you need to use your country's international dialling code (this varies depending on your country or region). After the international dialling code, dial Australia's country code (61), then use the area code (2) and then dial 6276 0333

Phone: XXXX +61 2 6276 0333 (International call charges apply)

Report fraud

If you wish to report a fraud, or a suspected fraud, you can:

telephone: 1300 366 979, or
complete this online form

Media enquiries

For all media enquiries contact:

Russ Street
National Media Manager
Phone: 02 62760968
Mobile: 0478 305 675
Email: media@comcare.gov.au

Freedom of information and Privacy

Privacy Contact Officer

Don Reed

telephone: 1300 366 979
fax: 02 6274 8848 or 02 6274 8626
email: privacy@comcare.gov.au

Freedom of Information

telephone: 1300 366 979
email: FOI@comcare.gov.au

All applications under the Freedom of Information Act 1982 should be addressed to:

Freedom of Information
Community Liaison Team
Community Engagement
Comcare
GPO Box 9905
Canberra ACT 2601
or
email: FOI@comcare.gov.au